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lilmilo

Hi

since today I have a problem with the power button. I can push it, but nothing will happen. It doesn´t matter how hard I push it.

I have to push it several times before I can use my mobile (it is not off, it´s in "sleep mode" or whatever you call it)

Thanks for all suggestions

Publicglutton

Best thing is to return it for a replacement or refund depending on when & where you purchased it :smileysmileythumbsup:

Uliwooly

Do you have a protective case ?

lilmilo

Thanks !

No case yet, I have the Z1 compact for a two weeks now. On the screen is still the protective foil

Bevore I go to the shop again, my concern is that maybe I am not the only one with this problem - you never know...

mattjones76

I have a similar problem arising only recently with my Z1 compact purchased in central London.

if you wait, it does come out of 'sleep' mode but sometimes the delay is a good few seconds at the very least.

i thought it might be a setting or something i have done.

would be interested to see if it's a common problem or a simple setting change.

it seems to happen more often when phone is left idle for a long time.

Gikey

@mattjones76 wrote:
I have a similar problem arising only recently with my Z1 compact purchased in central London.
if you wait, it does come out of 'sleep' mode but sometimes the delay is a good few seconds at the very least.
i thought it might be a setting or something i have done.
would be interested to see if it's a common problem or a simple setting change.
it seems to happen more often when phone is left idle for a long time.

Yoy haven't done anything wrong and you are not the only one with 'out of sleep' problem.

About this problem you can read:

http://talk.sonymobile.com/t5/Xperia-Z1-Compact/proximity-sensor-issue-on-Z1-Compact/m-p/542913#U542...

http://talk.sonymobile.com/t5/Xperia-Z1-Z1s/proximity-sensor-issue/td-p/378373

and on the XDA forum if you know it.

Unfortunately, as far as I know, nobody has got any kind of help from Sony - they completely ignore it, at least on this forum.

mattjones76

just a quick follow up, a full "shutdown restart" of my phone has fixed the power button and phone coming in/out of sleep issue.

so now to deal with the new issue of my vibrate not working, and a full reboot (pushing little 'power' button near sim insert) worked once but has not since.

clearly not a hardware issue but anothe software bug.

i havent had this many issues (a few not mentioned) since my motorola star tac!!!

maybe sony will release a full software update one day...

djsat21

There are a few other threads popping up with the same issue, i'd say it's a software bug, hopefully Sony will iron it out and get an patch out soon.

eddhyde

yup another one here, ned to pick one and use it as the master i think, collect all the users.

http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Screen-delay/m-p/568971#U568971

Trying a forced reset see if that helps, does seem to, may be a RAM issue, but sees ok (have system panel lite to check) , still only 60-70% RAM in use

Lithiumbone1

I have noticed this issue with my Z1 c. Each time it had been either when the battery was low or after exposure to water. Glad to know i can do both without worry.
Low battery swim time.