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Earphone doesn't work on XZP after update build number to version 45.0.A.7.137

SOLVED
KT5
Visitor

Earphone doesn't work on XZP after update build number to version 45.0.A.7.137

About 5 hours ago, I updated the build number to version 45.0.A.7.137.  And I found  that whenever I was trying to to plugin the earphone still the sound came from mobile's speakers.

I try to restore my XZP to factory settings and clean the 3.5mm input. But it does not work.

But my earphone work normally before the update and now it is still work on my PC.

Please help. Thanks Slightly_smiling_Face

1 ACCEPTED SOLUTION

Accepted Solutions
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najodleglejszy
Expert

@KT5 does the same thing happen in safe mode?

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3 REPLIES 3
profile.country.PL.title
najodleglejszy
Expert

@KT5 does the same thing happen in safe mode?

KT5
Visitor

Oh thanks! It went back to normal in safe mode! Slightly_smiling_Face

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najodleglejszy
Expert

@KT5 if you reboot and the issue persists then it's caused by some app you've installed, as safe mode temporarily disabled those.