Xperia V problems after updated to Android 4.3

[EricLam]

Since the mandatory upgrade, a few issues were identified: (1) the screen capture function was gone. Originally, it could be activated by press and hold the on/off button, the screen capture function was on the same page of switching the phone to vibrate only. Sicne the upgrade, the function disappeared. (2) limits on displaying "most used apps" to 20 It is very inconvenient as I have more than 20 most used apps. The old function can display all the apps according to their usage. (3) the battery charging status icon when charging battery while the phone is switched off is gone! I cannot see the charging status while the phone is off. Not many functions "upgraded" in 4.3! Any chance to revert back to the last version? Thanks!

[Alexander1]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

1. You can take a screen shout by press and hold the power button and volume down at the same time: 

http://talk.sonymobile.com/t5/FAQ/How-to-take-a-screenshot/m-p/348046#U348046

2. Unfortunately this is changed and now it only shows the top 20 of the most used applications. 

3. You can see the battery charging icon when the phone is off if you tap shortly on the on/off button. 

[XperiaV-VietNam]

Hi,i'm in VietNam. i have a problem with my Xperia V after i updated my phone to Android 4.3(build number: 9.2.A.0.295): When playing games or surfing the web, regularly monitors blink continuously, together with 1 line like lightning, and repeated very many times. Please fixed it!!!!:smileyalert:

[Andy-XperiaV]

Hi Sony Support please take note and help!

I've updated my Xperia V 9.2.A.1.199 2 days ago and I found that the battery drain off very very fast!   For instance, this morning I charged my phone at 11am to 100% and by 2pm the battery drain down to 63% for just receiving 2 watsapp messages.  I've turn-on the Stamina Mode but still battety drains like a waterfall.   Please help, thank you.

[Alexander1]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you try to reinstall the latest software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

[Andy-XperiaV]

Hi Alexander,  thank you for your advice.  I'll try to reinstall my Xperia over this weekend and feedback.

Goodday and have a nice weekend ahead

[Alexander1]

Great, keep us updated! Have a nice weekend! 

[Andy-XperiaV]

Hi Alexander, first and foremost I thank you for your great advice.  Yesterday I did as advised and here's my feedback:

1. I did a full backup in both Xperia phone and PC Companion.

2. I connected to my Sony Vaio notebook and reinstall the updates.

3. For all Sony Phone users - One thing to take note about the restoring of data from PC Companion, after restoring only the contacts, SMS messages as well as the other default apps are restored.  All other apps; i.e. Watsapp, games, etc were not be restored unless you've backup all these in your Xperia Phone using the Backup & Restore App and store it in the external SD Card and do a restoration from your phone's backup.

Here's the effects - After reinstalled and restoring all data and pics, etc...I charge my phone to 100% at 6.30pm, checking at the setting under power management it indicate that the estimated battery time was 2 days 23 hours (3 days 17 hours in standby mode); that's great! and by this morning around 9am the indicator shows 73% (after 14 hours) and the estimated battery time remain at 2 days 11 hours.

I think it's a great improvement and I hope it will continue functioning that way.  I thank you once again for your advice.

Best regards and have a nice day!

[Andy-XperiaV]

Hi Sony Support,

I wish to seek your advice with regard to automatic switching between Wifi and Data connections.

I discovered this function from the Setting - Power Management there's an option to activate the "Location-based Wi-Fi" that the wifi connection will automatically activated when in range of a saved wi-fi network.

I'd activated it to experience the differences (with both Data and Wi-Fi switches are still turn-on) and I found that when I am at home my phone indicator shows the wifi icon and the Data icon no longer showing the LTE sign, but both Wi-FI and Data switch are still turning on.    When I went out of my house, the wifi indicator turns off and the Data icon re-activated.  

This is good, but my question is with both Wi-Fi and Data swicthes turns On does it use up for battery power?

Thanking you in advance and appreciate your kind advice please. 

Best regards from Greenhorn

[Alexander1]

Hi, 

It is working just as it should. When connected to a Wi-Fi network, mobile data is not active and will not drain any battery on your phone. 

So it should not be something to worry about.