Unable to capture picture using dedicated camera button

[srinivas435]

Hi

From a couple of weeks i didn't used camera in my mobile.

Today when i used to capture some pics, i am unable to capture the pictures using the dedicated key.

But Same is working in burst mode but not in remaining all modes (Auto mode, manual mode.... )

Please do the needful

With regards
Srinivas

[_alexdon_]

Check in camera settings if the shoot option is set to button.

[srinivas435]

In auto mode settings will automatically sets.
How should i change that?

In the camera settings i didn't see the option of shoot mode. Will you please tell me where is that?

[_alexdon_]

Sorry,there is only touch capture.I was thinking about volume key that can be used to take a picture.Try to clear data for camera under settings-apps-all.

[srinivas435]

Tried that....but still not working

[srinivas435]

I just done factory reset also,  still it's not working

[_alexdon_]

It might be a defective button,could you stop by a sony service?

[srinivas435]

I Just contacted the customer care...they confirmed that it got damaged..:(

[_alexdon_]

Oh,ok.In this case,good luck with the repair.

[srinivas435]

They said these models are not repairable.........For solving the problem they showed me solution as replace the mobile.