Join now - be part of our community!

No sound from speaker

Nikster199
Visitor

No sound from speaker

So since the 2nd last update my phones been doing this but I thought after the latest update it would fix the issue but it hasn't. If I switch my phone off and then back on I get sound out of the speaker but then after a while when I go to play music or watch a video (on Facebook, Instagram or a movie) I have no sound. This is quite annoying because I have to put headphones in or put on speaker phone to answer a call or listen to music otherwise I can't hear anything. I have to keep turning my phone off and on to listen to music Slightly_frowning_Face

Anyone else having this problem??
5 REPLIES 5
profile.country.RO.title
_alexdon_
Expert

Clear data for smart connect and check again.

alexdon
Kulveer_Singh
Contributor

I am also facing same problem but with headphone, after restart when I insert headphone they works well and when I plugged out headphone and again plugged in the sound comes from mobile speaker not headphone I have to restart mobile each time.
I repaired my firmware with PC companion by using mobile switch off and volume down button as instructed by customer care but problem same ???
profile.country.RO.title
_alexdon_
Expert

Check if the 3.5mm input is clean and if not,clean it using a cotton swab.

alexdon
Nikster199
Visitor

Okay I'll give that a try next time
profile.country.RO.title
_alexdon_
Expert

Ok,keep us updated.

alexdon