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cannot update software

DY04
Visitor

cannot update software

I have sony ericsson neo v,i'am using this phone frrom march 2012 i want to upgrade my android version. What to do?

1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you download and install our program PC Companion at your PC:
http://www.sonymobile.com/global-en/tools/pc-companion/

When you have installed PC Companion, connect your phone via USB-cable and PC Companion will tell you if you have an available update. You will also receive a step-by-step guide in PCC that guides you through the update.