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xav-ax3005db unable to download the firmware update

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andycav7
New

xav-ax3005db unable to download the firmware update

Hello, I'm unable to download the firmware update. I have followed the instructions pressed the download button, read and scrolled through the license agreement which then allows you to press the download button. But when I press it the page just goes back to the instructions and no download happens? Confused 

1 REPLY 1
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Joe_Dohn
Specialist

I've tried it on Chrome and Firefox on my laptop and it worked, so maybe try a different browser/device.