Sony Headphones App not syncing with MDX100X

[firthy76]

Hello everyone 

I've recently got a pair of MDX100X and while i've been very happy with their performance I cannot get them to sync with the headphone app on my iPhoneX. Even when they are paired and in use! 

Anyone else had this issue? 

Thanks

Rory 

[Pascale_F]

Hi firthy76, 

Welcome to the community. 

Do you mean the MDR-1000X headphones? Please let us know if this page provides the solution.

Thanks, 

Pascale_F

[firthy76]

Yes, those ones 

That article isn't related to my query - When trying to use the headphones app on my iPhoneX, when i'm synced via bluetooh the App doesn't pick up the headphones 

[Pascale_F]

Ah okay.

I just passed on your comment to the relevant team and someone will update you here when there's info to share. 

Thanks,

Pascale_F

[Sonyvores · Accepted solution]

That's normal. There is no app for MDR-1000X.

App is only compatible with the newer version WH-1000XM2 and its sibling