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cannot upgrade to 2.1. update failed.

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cannot upgrade to 2.1. update failed.

After many attempts backing up, I have finally done so......But when  PC companion is 'preparing' to update..it doesn't. It says Installation Error...'unable to install or start phone software update componnets'. 'the update of software failed'. I have tried again, as suggested..but nothing..

HELP please...:)

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Uliwooly
Expert
5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert
gwhispererz
Champion

Hi Charl_23, if possible try with another PC/Laptop. Alternatively, you can update using SE Update Service, download from www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/xperiax10?cc=gb&lc=en. If still unsuccessful, try updating in Safe mode (reboot PC/Laptop, keep tapping F8 until a Safe mode Menu appears, select Safe mode with Networking and run SE Update Service). Good luck. Slightly_smiling_Face

profile.country.GB.title
Uliwooly
Expert

if it comes to worse then use FlashTool to flash the firmware

http://forum.xda-developers.com/showthread.php?t=920746

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THANK YOU!!!

profile.country.GB.title
Uliwooly
Expert

anytime