Motion Eye camera won't work

[rackdunn]

I have a Vaio notebook VGN-AR51M. My motion eye camera used to work but for some reason it now doesn't - when I log onto skype it doesn't detect it and I can't find it in 'hardware & devices'. Please help - it's very frustrating having to plug in an external web cam when there is one built in!!
Thanks

[Blencogo]

Hi rackdunn and welcome to Club Vaio.

If you cannot find the camera under 'Imaging Devices' in Device Manager, then you will have to look in every other sub-section of Device Manager to see if you have an 'Unknown USB Device' which is usually identified with a yellow warning triangle.

If you have an unknown device then you need to reinstall the camera driver. Go to C:\Drivers and look for 'Camera Driver (Ricoh)' and run the file DPInst32.exe inside that folder.

If you do not have an unknown device, then your camera is either faulty or (more likely) a wire has disonnected itself from the camera itself. In this situation it will need a repair or at least someone to look inside for a disconnected cable.