Share your experience!
Hi, everybody!
My Z5 Compact is updated, but Android stay on 5.1.1 version.
I retunded the smartphone to manufactor configuration some times and I have tryed to update directly by the smartphone (wifi) and by xperia companion.
I called to Sony support and they told me to look for a repair service. I don't agree with this, for a while.
Could someone help me?
Thanks!
На моём z 5,точно такая же проблема, нашли ли вы решение?
On my z 5, exactly the same problem, did you find a solution?
GT
That the device has the latest update, but in fact is the operating system 5.1.1
Что на устройстве установлено последнее обновление,но по факту стоит операционная система 5.1.1
I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.
Have you checked with XC?
Translation via Google Translate:
Yes, I checked, but it's the same thing
Да проверил,но выходит тоже самое
We keep using Google Translate to find the meaning of your messages. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.
Updates availability depends on a specific characteristic of your device called "customization version". You can check this version by dialing the code *#*#7378423#*#* the tap on "Software info", if you want me to check if this specific customization version has the update released or not I can help you with that.
rebuilt