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Z1 battery issue?

SOLVED
norwegain_magpi
Visitor

Z1 battery issue?

Hi all, 

This happened:

After I picked up my phone in the morning (from charger), it had turned itself of during the night. After using it a while it started rebooting itself. This occures now very often. This happens with a lot of battery % left. Sometimes it restarts, and sometimes it just stops. When it stops I have to put the charger in to restart it, even it the battery seems to be fully charged. Can be an issue when I`m not at home. Slightly_smiling_Face 

I have notised that the battery % varies sometimes. It can co from 4 - 100 % in minutes while connected to the charger (Sony charger)

I have tried this.

- VolumeUP/Home button.

- Red button in Sim slot.

- PCC resetting

The phone was upgraded to Lollipop about one month before this occured. Have been working fine after the upgrade. 

Can this be an battery issue? 

Kristian

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@norwegain_magpie

Perhaps buying a new battery.

View solution in original post

14 REPLIES 14
profile.country.GB.title
Uliwooly
Expert

@norwegain_magpie

Connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2 to 3 hours 

norwegain_magpi
Visitor

Thanks for your reply @uliwooly. Already tried that after reading about similar problems. Didn`t solve it unfortunately.

profile.country.GB.title
Uliwooly
Expert

@norwegain_magpie

I'm sorry to hear that, contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

norwegain_magpi
Visitor

My warranty period is over, so that will cost me a fortune. Slightly_smiling_Face

profile.country.GB.title
Uliwooly
Expert

@norwegain_magpie

Perhaps buying a new battery.

norwegain_magpi
Visitor

Battery is ordered. Slightly_smiling_Face Will wright back and tell if this will solve my problem.

profile.country.GB.title
Uliwooly
Expert

@norwegain_magpie

Keep us updated.

norwegain_magpi
Visitor

This was my sollution:

Ordered a new battery on Ebay. Installed and my phone is itself again. Slightly_smiling_Face The strange thing was that the problems that I experienced seemed like a software issue when I read about simmular problems here on the forum. Hopes this can help others as well.

Tags (1)
Sotonion
Visitor

@norwegain_magpie

I thought the Z1 was a sealed unit? How can you change the battery yourself?

I am having similar problems......just about to try a factory reset first to see if that helps......