Strange Settings problem

[makhijamm]

Hi !!

I am having this strange problem. When I restart the phone for first 2-3 hours if I click on settings it asks for security password. Although after 2-3 hours it stops asking for one but I am sure I havent set any passwords. The default passwords like 1111, 0000 etc wont work. I mailed sony care but there response is still pending. I dont wanna reset phone and spend time setting up all the things again . Can anyone suggest a solution? I am attaching a screenshot of the same.

[Uliwooly]

This is odd, do you have a SIM lock? is it a PUK password/pin? 

[makhijamm]

Nope... No lock. And if there would be one then why just for 2-3 hours??

[Uliwooly]

You might have to reset your phone, you have to use SUS 

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[SonyBridge · Accepted solution]

Hi, I was having the same problem with my z1 and I had to reinstall the firmware using Sony Bridge for mac after that it's working fine no problems whatever .

[Uliwooly]

Glad to hear it worked for you 

[makhijamm]

Can you help me with the process?? how can I avoid re-downloading heavy apps??

[Uliwooly]

Just read the steps above, you will have to redownload all your apps

[Sandy7199]

So did the problem get solved or you had to download everything again? Am facing the same problem though in my case it asks for password all the time

[Sam]

Have you tried the steps outlined by Uliwooly? If the phone is locked and you can’t get in you will need to run a repair as per the steps provided above.

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