PC Companion app update failure - bricked phone

[david75sk]

So I tried to update my phone to Lollipop via your Companiom app but it failed and now I have bricked phone...

I ve tried repair my phone, but it every single time hangs on same spot....

What to do?

Windows 8.1 Pro, 250mbit rocksolid fiber optics

[_alexdon_]

Yes,it has happened many times before. Either servers are overloaded or you have an issue which might be solved by reinstalling PCC or restarting computer or disabling antivirus.

[david75sk · Accepted solution]

it is done

tried on win xp pc and it works...

[_alexdon_]

So compatibility with XP worked practically.

[david75sk]

Well compatibility mode on 8 didnt helped... But updating it on windows xp pro sp3 32bit did the trick