Join now - be part of our community!

Sony z3 not showing up in google device manager

SOLVED
baastrup
Visitor

Sony z3 not showing up in google device manager

Sony z3 not showing up in google device manager

I have checked the mark under security....

same with my new sony z3 tablet.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

Strange thing. Are you willing to try the repair? Do it with PCC if you want to:

http://www.sonymobile.com/gb/tools/pc-companion/

alexdon

View solution in original post

17 REPLIES 17
Thommo
Genius

Did you sign into both with the same details

profile.country.RO.title
_alexdon_
Expert

Are you also logged in on your device with the same google account?

alexdon
baastrup
Visitor

have installed the device manager app from google.

enabled it in the Sony security stettings.

Tired to look it op from the google web gui and from my tablet but it never showes up. 

anyone else with the samle problem? im running the new lollipop software

profile.country.RO.title
_alexdon_
Expert

Can you find the device using a computer or laptop and on this link?

https://www.google.com/android/devicemanager

alexdon
baastrup
Visitor

No devices found..

profile.country.RO.title
_alexdon_
Expert

Location,mobile data/wifi enabled on the devices,make sure the android device manager is set as administrator. All these are ok?

alexdon
baastrup
Visitor

Yep... worked on all my other devices.

only thing I havent tired is wipe..

profile.country.RO.title
_alexdon_
Expert

Strange thing. Are you willing to try the repair? Do it with PCC if you want to:

http://www.sonymobile.com/gb/tools/pc-companion/

alexdon
baastrup
Visitor

What is the tool doing?