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How can I delete all the data from my Xperia Z Ultra from my PC.

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Maxisfly
Visitor
August 2014
August 2014

How can I delete all the data from my Xperia Z Ultra from my PC.

I've broken my touchscreen on my Xperia Z ultra, so I want to take it to a service, but before that I did a reserve copy and now I want to delete all the data from the phone, can I do it with a help of  Sony PC Companion? I haven't found such a service there.

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Accepted Solutions
Thommo
Genius
August 2014
August 2014

Performing a system repair will do this

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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1 REPLY 1
Thommo
Genius
August 2014
August 2014

Performing a system repair will do this

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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