Front shield opening automatically

[sbabupresidency]

Dear Sony friends,

My Z1 front shield opening automatically. So I lost Sony logo front side of my phone. I bought my Z1 Jan '14 only. So is this issue cover under ADP? I am worrying now. 

[FrontierGate]

Can you post a photo? What is the front shield?

[Alexander1 · Accepted solution]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

The ASF should not fall of by it self. I suggest that you raise this with your local Xperia support team for more information of how to proceed with this: 

http://www.sonymobile.com/global-en/support/contact-us/

[sbabupresidency]

Hi Sorry , I dont have picture of that. I gave my phone to service center. They told me that they will replace with new one. 

[sbabupresidency]

Hi I gave my phone to service center. They told me that they will replace with new one. 

[Alexander1]

Great, keep us updated! 

[sbabupresidency]

They replaced the front shield. Thanks Sony.

[Alexander1]

I'm glad to hear that! 

[sbabupresidency]

But 30 days I waited