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Error in water protection

SOLVED
Eslam3
Visitor

Error in water protection

When I used my Sony Xperia Z2 under water 💧 it stopped working, and now I can't turn it on again..
May I know what's going on ??
1 ACCEPTED SOLUTION

Accepted Solutions
Ashroft98
Enthusiast

I'm afraid water has entered your phone. However you could try to dry it off at a fan(not from a heated source) and see if it vibrates when you turn press the ON button.

If there's not vibration,means your phone is totally dead. If there is a vibration,means that the display is crooked somewhere.

*sometimes the flaps aren't reliable enough

In such cases,you should bring the phone to your local Xperia Service Center to get it fixed. It might costs you money but it depends.

Plus,did you ever dived into a pool with your phone or submerged your phone in liquids beside fresh water?

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2 REPLIES 2
Ashroft98
Enthusiast

I'm afraid water has entered your phone. However you could try to dry it off at a fan(not from a heated source) and see if it vibrates when you turn press the ON button.

If there's not vibration,means your phone is totally dead. If there is a vibration,means that the display is crooked somewhere.

*sometimes the flaps aren't reliable enough

In such cases,you should bring the phone to your local Xperia Service Center to get it fixed. It might costs you money but it depends.

Plus,did you ever dived into a pool with your phone or submerged your phone in liquids beside fresh water?

MalinaVanilla
Visitor

OMG!! Go to any Sony store!!!! I hope you can solve your problem!!! 😭