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Weird looking stains on the screen of my xperia xz

Winay
Visitor

Weird looking stains on the screen of my xperia xz

I have my xz for 3 months now, I decided to make a post about this problem that I noticed a month ago. My xperia xz has some weird staining the screen and it won't come off. I've tried a good amount of premium screen cleaning products but it won't come off. The stains keeps getting more and more. I'm extremely careful with electronics because I don't like damage and scratches. I have a xperia xz style cover case on this phone as well (glue that keeps the cover on its place got loose, I made another post of this) what do I need to do?
5 REPLIES 5
Not applicable


Winay wrote:
I have my xz for 3 months now, I decided to make a post about this problem that I noticed a month ago. My xperia xz has some weird staining the screen and it won't come off. I've tried a good amount of premium screen cleaning products but it won't come off. The stains keeps getting more and more. I'm extremely careful with electronics because I don't like damage and scratches. I have a xperia xz style cover case on this phone as well (glue that keeps the cover on its place got loose, I made another post of this) what do I need to do?


I advise you to bring back to seller or into authorized service center in your location Slightly_smiling_Face That's what i do Slightly_smiling_Face

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MarlonUk1
Expert

@Winay: are you sure that the stains are on the glass? try to boot your device on safe mode or run xperia diagnotics. if it is indeed on the glass. try @Unregistered user suggestion to have your device checked at your local service center http://support.sonymobile.com/global-en/contactUs/

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Lord_viridis
Expert

Most likely the oleophobic coating wearing away, happens on every device over time
Winay
Visitor

I have had the xperia z2 for 3 years and only have 1 scratch that hurts me really bad.

I bought my xz 3 months ago, is it still suppose to loose the coating on the screen?

Winay
Visitor

It is on the glass it self, I can feel it. It can't be washed away..