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Smart backlight control since last update

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Shar13
Visitor

Smart backlight control since last update

Since my last update I've seen a barrage of notifications to tell me that the smart backlight control isn't working. I've tried various different ways to stop this as it's every few seconds (no exaggeration is less than every 15 seconds in between each message)

I can't disable the smart backlight in the app settings and tried force stopping it for it only to happen instantly. I've turned off the auto adjusting backlight within the display options too but it's still happening 

72 REPLIES 72
JpJaison
Visitor

Restart and check 

mikisonata
Visitor

After updating to Android 9, smart backlight control keeps stopping. Any fix? 

Topdog1
Visitor

Facing the same issue with backlight control crashing randomly all the time since the update to Android 9

Lynn_Htat
Visitor

I've updated to the last released update. But it keeps stopping. It started when I updated to Android pie 9. Please solve this quickly.I've updated to the last released update. But it keeps stopping. It started when I updated to Android pie 9. Please solve this quickly.

Albalushi
Visitor

بعد التحديث الاخير للجهاز  يظهر اشعار متكرر لمشكله في التحكم الذكي للاضائه ويطلب اغلاق التطبيق ولا يمكن  ذلك ويظهر الاشعار مرارا ما حل هذه المشكله حيث اني اكلك سوني xz   وايضا xz1  ويظهر في كليهما بعد التحديث 

After the last update of the device, there is a repeated notification of the problem in the intelligent control of lighting and requests the closure of the application can not be and it shows the notification repeatedly resolved this problem where I take Sony xz and also xz1 and appears in both after the update

-GT

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NunoSEN2
Hero

Hi everybody ( @Albalushi@Shar13@Lynn_Htat@Auntieboo, ...);

I think we must wait until Sony solves this issue in future updates but until then the solution is when putting the phone to charge disable the Smart Backlight Control ( Settings>Display>Advanced>Smart Backlight Control>Disable).

martinmrmus
Contributor

Smart backlight control keeps stopping on Xperia XZ Premium Dual SIM afte November security update (running on Pie). It's happening while phone is charging. Could you fix it?

Screenshot_20181206-215125.pngScreenshot_20181206-215229.pngScreenshot_20181206-215606.pngScreenshot_20181206-215739.pngScreenshot_20181206-215847.pngScreenshot_20181206-220032.png

martinmrmus
Contributor

Happening me too while charging every night again and again... /t5/Xperia-XZ-Premium/Smart-backlight-control-keeps-stopping-afte-November-security/td-p/1354809

Chafaith
Visitor

Buonasera, riscontro problemi con l applicazione del controllo retroilluminazione..sembra non funzionare correttamente.. Mi appare spesso il popup avviso che mi dice di terminare l app. Clicco Termina ma riappare sempre. Questo problema della retroilluminazione l ha sempre avuto seppur senza avviso di popup, praricamente va e viene la luminosità del display seppur ci sia luce nell ambiente! Cosa devo fare?   É un difetto di fabbrica del mio telefonino? Si può risolvere? Grazie mille

Good evening, I encounter problems with the application of the backlighting control .. it seems not to work properly .. I often see the popup warning that tells me to terminate the app. Clicking It ends but it always reappears. This problem of the backlighting has always had albeit without warning of popup, praritically comes and goes the brightness of the display even if there is light in the environment! What should I do? Is it a factory defect of my mobile phone? Can it be solved? thanks a lot

gt

Griffw76
Visitor

Same problem for me as well follow update to pie