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My Xperia XZ Premium restarting every now and then when I dial a number or I turn on the camera...

AlVil
Visitor

My Xperia XZ Premium restarting every now and then when I dial a number or I turn on the camera...

My Xperia XZ Premium restarting every now and then when I dial a number or I turn on the camera...

6 REPLIES 6
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oscarssk
New

My xz premium. Sometimes it enters the camera and it freezes, nothing works and at the moment when pressing buttons, it turns off and it restarts alone, what is happening?

GT

Tags (3)
dandy63
Leader

@OscarSusuki @AlVil first thing i would look at is to see if a 3rd party app you have installed could be interfering.....try running your phone in Safe Mode & try the functions to see if the problem still persists

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

AlVil
Visitor

Tried but phone keeps on restarting when I try and place a call, or when I start the camera, its just restatrts far too often and and at the moments I have notice a stuggering 24 application incidents in last 10 days, 1 dropped call, 8 system incidents ...

the same applications were running smoothly on my previous xperia z5 premium.

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najodleglejszy
Expert

did you enable that tweak that makes the phone render everything in 4K at all times? because it can cause Phone application crashing.
AlVil
Visitor

No I did none of that, it's so annoying and frustrating.

Chuckyzzz
Visitor

Do you have smart watched attched via bluetooth. I had this is issue when dialling. I disabled "send audio" to the watch and this fixed it.