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Android 7.1.1 history calls

Morgancito
Visitor

Android 7.1.1 history calls

Doesnt display de contacts  on history calls ... Is about some configuration  or  some problem with android upgrade?????

8 REPLIES 8
Jake-SonyXperia
Champion

Hi @Morgancito,

Welcome to the community,

I am sorry to hear about the issues you are having.

Are you able to provide more information as I am not entirely sure about the problem. Are you saying contacts in the phone do not display in the Call History or that the name does not display?

Please let me know.

Mauriciohg
Visitor

Yes i have the same problem whit the history calls. When someone call me, i can't see the name. That problem starts from nougat 7.1.1

Natha392
Visitor

I have the same problem with  my phone.. When I receive a call I can't see the name, only the number and it doesn't help at all... 

Tags (2)
LEON_RDZ
Visitor

Same problem... after android 7.1.1 the name of the contacts doesn´t appear, only the numbers... if I receive a call of one of my contact´s i can only see the number... Even if the number corresponds to a contact in the contact list... 

pravi
Visitor

fix -

-Backup ur contacts to SD or to ur Google account and  delete all of ur contacts from the device then import them frm the backup which u did previously. Gud luck 

Natha392
Visitor

Hello! I had the same problem and after my last post a month ago, my photos started to go black... 

So I decided to restart my Xperia.. Recently, I have the android 7.1.1 and everything goes fine... My contacts and photos don't have more problems.. 

If you want you can try the same... 

Tags (2)
LValdomero
Visitor

Hi everyone, I found a way to fix this issue: go to Settings>Apps, on the upper right corner touch the three dots and select "Show system." Then go to "Contact storage" in the app list, "Storage" and clear the data and cache. Finally restart the phone. 

aaryan012345678
Visitor

Just go to settings }apps} click on three dots on right top corner and click on show system apps

}Go to contacts storage app and force stope it } disable it }then enable it