Join now - be part of our community!

Xperia Z1 launching camera app unwittingly

MartinPrague
Visitor

Xperia Z1 launching camera app unwittingly

Hello,

sometimes my Xperia Z1 is launching unwittingly camera app. Sometimes it does very often like every 3 seconds. I press home and then it appears again automatically. Sometimes It make once but never expected and bit annoying...

It is happening even though after I lock the display!!

Do anybody have solution? Thank you...

3 REPLIES 3
Thommo
Genius

Try to perform a system repair and see if that fixes the issue

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

profile.country.RO.title
_alexdon_
Expert

Before you try a software repair,check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon
Alexander1
Champion

You could also try to clear data for the camera under settings > apps > all > camera > clear data. Restart the phone and try again.