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Hi there,
That´s likely a temporary problem with Sony server.
Take a break and try again later.
BTW, have you tried to re-install PC Companion and Sony Update Service, just to be sure?
Also you can try to test your internet speed with "Speed Test".
Cheers.
Hi Kandresir,
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If issues continue with this computer, I can also suggest that you try using an alternative PC, as this may be a firewall settings or a third party application that may be causing an issue.
I hope this helps.