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Xperia E1 dual stuck some times after Kitkat update

Vidhura
Visitor

Xperia E1 dual stuck some times after Kitkat update

Phone works fine b4 update to Kitkat. But It getting stuck for sometimes after updating to kitkat. I reset my phone 2 times after getting this issue. But it getting same.. Slightly_frowning_Face

2 REPLIES 2
Thommo
Genius

Try to perform a system repair

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Vidhura
Visitor

Thank you I'll try... Slightly_smiling_Face