Walkman palyer switching on automatically

[sathya_Z1]

HI,

I have used smart connect to switch on walkman automatically when I insert my headset.

Later on walkman player starts automatically when I am not using Headset also,

So I have removed the smart connect. But I am surprised that still I am facing the same issue.

I am confused that this is app probem or hardware problem.

Help me guys to sort out from this problem.

Thanks,

Sathya

[Thommo]

Try to perform a system repair and see if that fixes the issue

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[_alexdon_]

Check if the same occurs in safe mode before repairing:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[Alexander1]

Hi, 

You could also try to clear data for Smart Connect and Walkman under settings > apps > all >  Walkman/Smart connect > clear data. Restart your device and try again.