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The phone contains modified software can't update. Any solution?

jwseegers1
Visitor

The phone contains modified software can't update. Any solution?

I have tried to update my Xperia T. I got a message new firmware was available (9.2.A.1.199) But whem I am asked to reconnect the USB cable while holding the volumebutton down, nothing happens. I have tried everything. I did a factory reset, stopped the firewall and virussoftware, reinstalled PC companion, but nothing works. I believe that when you connect the USB while holding the volume button, the light should turn blue, but that doesn't happen. 

It is also possible to update via the phone. but when I do this I get the message can't install. 

Does anyone has an idea what to do?

Thanks

Tags (3)
3 REPLIES 3
Hampus
Champion

Have you modified the phones software? If yes, you are not able to use our offical program to update the phone.

jwseegers1
Visitor

Maybe I have modified software, I don't know. I'm running android, it is not rooted. I did a factory reset, that deletes all modified software, doesn't it? How can I find out if I have modified software?

CooSee
Visitor

hello,

please use this Software XperiFirm ( got the same Problem - coming from MIUI 4 ) and you can Download the current ROM for your device.

Use FlashTool to make an *.ftf file --->  XperiFirm and Flashtool Guide

good luck Smiling_Face_with_Sunglasses and no guarantee Dizzy_Face

greetings from Berlin