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text and pictures are acting weird, a bit rousy

sonybasz2
Visitor

text and pictures are acting weird, a bit rousy

Since a few days, and text and pictures have a doet of swipe delay. The text and pictures are rousy,  like a snowy Channel but then with the picturecolors. I cannot make a screenshot, behalve in won y show the rousy thing.

12 REPLIES 12
John-BR
Visitor

In that case you will want to try a software repair. 

Here's how to run the repair on PC Companion:

  1. Install and open PC Companion then select Support Zone.
  2. Phone Software Update.
  3. Start.
  4. Repair Phone
  5. Continue
  6. Accept data removal
  7. Next
  8. Wait for prepare
  9. Select Phone
  10. Follow the connection steps

And Bridge for Mac:

  1. Launch Bridge for MAC without the handset connected.
  2. On the Main Window select "Xperia > Repair Xperia Device".
  3. Ensure the phone is charged and select "Ok" in the following window.
  4. Select Continue on the following page.
  5. Wait until the initialising step is finished the continue as below.

6 . Select your model of phone from the list that appears

  1. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.

You will want to start these processes with the phone powered off and disconnected from the PC.

sonybasz2
Visitor

I tried the software repair,

Result it didnt help! 
Its really annoying, the rousyness is more appearing in text also now,

i really hope to find the solution. 

John-BR
Visitor

If a software repair has not resolved the issue. I would suggest contacting your Local support team they will be better placed to help.