REPAIR QUALITY

[PIOSUR]

Hi,

Can anyone help with repair service ? I sent my Sony Xperia Z3 to service via EE store to service and after 3 weeks came back without repair. Today I sent phone second time via sony support website. Now I realised that it's the same repair center with outstanding quality service. I have got isssue with screen ( it's not cracked etc ). Screen has  got bright spot in the left bottom corner visible mostly on white background. I can't accept it in high end prodcut. First repair didn't bring any results - technican updated software ! Radiclous ! Is there any way that someone in SBE could have a look into it seriously ? Does Sony have any control with quality of repairs in their repair centers ? 

[Phy]

Contact your local Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/

[Uliwooly]

I'm sorry to hear that but perhaps you can contact Sony directly instead or perhaps you have to talk to a supervisor at EE regarding the what seems to be dead pixels. 

[PIOSUR]

This is what I did but as I can see EE already sent my phone to the same repair center as provide by Sony. This is disapointing, already 3 weeks without phone and anotherat least two...

[Uliwooly]

That's terrible, keep us updated. 

[Curnow1]

Uli,  aren't dead pixels black? If not then i might have some dead pixels O_o

[Uliwooly]

You are correct, dead pixels are dark/black and stuck pixels could be the issue here. 

[PIOSUR]

I cant catch this on picture but it looks like that: 

just google for it

[Uliwooly]

I cant see the picture until a moderator approves it, you could upload it to box or dropbox and post the link here.

[PIOSUR]

https://imageshack.us/i/f0eSTGhJj