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mail push

Hvarnes
Visitor

mail push

I have a problem with slow push service. I had an S4. there was mail without delay..

The problem is that the mail does not come in when the phone is in sleep mudus.

its the same on gmail. outlook. microsoft.

When I went into the phone this morning was not updated since I went to bed last night.

where do not collect any email when all accounts are push ??

brg 

3 REPLIES 3
AlanDS
Visitor

Have you enabled Stamina Mode & Extended standby? If yes, then you need to add Mail app to "Apps active in standby". Also make sure that you have unticked "Queue background data".

FS78
Visitor

I've this problem with mail application: all my email account aren't in push mode, but in manual mode. If I try to update the emails the first time is all ok. But if I leave the email application in background when I call it from the task manager and I give the update command nothing: i can see the blue bar in top and only the left arrow near the wifi icon blink. But if I close the email application from the task manager when I reopen for the first time it can download all the new email. I tried to reset my z2 and delete internal memory, but nothing seems to change. I have the last firmware.
Thanks to anyone who can help me.
Hvarnes
Visitor

hi.

Tanks. but this dident help. It`s steel large delays. even when i turn of Stamina mode. any other tiriks Slightly_smiling_Face