Join now - be part of our community!

Loosing GSM signal even in good network coverage

morlyd
Visitor

Loosing GSM signal even in good network coverage

My phone NEO V often looses GSM signal & 3G not works at all. Signal can disappear without any reason and not appear very long, sometimes rebooting helps and sometimes not. I have tried different sim cards. I tried all possible variants in Network preferences (3G preferred and 2G only) - no differences. I changed many firmwares using official firmware flasher and Flash Tool. Tried different versions of Android from 2.x to 4.x Have any more ideas what to try?

5 REPLIES 5
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Unfortunately it sounds like you have tried the most things you can try yourself. I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

morlyd
Visitor

Thanks for your answer.  Please, tell me, could this be caused by damage of trim area? If I will flash Xperia_Relock_bootloader.ftf with loader.sin and preset.ta inside, can it help me?


PS just tried -> no changes..

Alexander1
Champion

It's hard to say what causing the problem. I don't know so much about custom software's but if the phone doesn't work with a proper standard software it needs to be examined by a service centre. 

morlyd
Visitor

I would like to thank you for your help, but unfortunately you did not help ..

chiranjeevi1
Visitor

i experienced the same problem... not only that, also my battery drained faster than before.. soon i found out that the reason that causes me those problem was the "NETWORK MODE" so instead of choosing WCDMA(3g) only, i changed it to GSM (2g) only or the WCDMA/GSM preferred.. using 3g will put more stress to the phone in finding the right signal thus using more juice from ur batt.. hope this solves your problem...