Demanding a replacement...

[alokextracare]

I had purchased Sony Xperia XA1 on 1st May, and after using it hardly for one month I had issues with touch of the screen.
That's why I had to submit my brand new handset, hardly used for a month, to the service centre.

My ticket ID = 17062000240 and job number = W117062000240 on June 20, 2017.

Now it is almost going to be a full month after submitting the set. And no information about my phone.
What is wrong with the Sony service.
Without phone I am having lots of problems in my daily life.
That's why I am demanding something from Sony to compensate my mental situation.

""I demand a new "Sony Xperia XZ" with complete warranty as replacement for my Xperia XA1 as soon as possible. ""

And also please inform me about the replacement to my mobile number provided at service centre so that I can easily get it from there without any chance of further replacing by authorised centre.

Expecting a quick and positive response. 

Thank you.

[Souvick]

Sony service is very bad. U will get nothing

[Qatrium]

@alokextracare

You should contact your Local support for any inquiries or feedback about maintenance and warranty issues, as these topics are handled locally and there's no way for this international user-based forum to offer any help.

[El7onn]

Seriously @sony

Your xa1 is so disappointing 

This touch issue makes me think million times before buying any phone manufactured by Sony. 

[Kkjm]

Most of the issues only happens in the mid to low tier models of Xperia lineup. The Z2 imo still showing some good sign even though the battery health has deteriorated throughout the years. So yeah, it is  for the mid to low tier Xperia phone.