NWZ-WH303 Digital Music Player is not been detected by the computer

[Chaithanya.1122]

I have connected to different USB slots and did even restart the computer, but the computer could not detect the Music player. I did format the player and then connected it to the computer, still no  luck. Please help me what i can do.

[IamNic]

Hello @Chaithanya.1122,

did you check the support page for the product? 

https://www.sony.co.uk/electronics/support/digital-music-players-nw-nwz-wh-series/nwz-wh303

Did you try another cable?

- Nic