Apps From Unknown Sources - Problem

[Andy147]

Hi
 

Although my primary user account has "Allow Unknown sources" selected and I have no trouble installing apps there, I am unable to install the same apps from my secondary account.  It says I need to change the setting but it's greyed out in the secondary account's settings and not switchable.

How do I fix this issue?

Thank you.

[Uliwooly]

@Andy147

That seems to be a lollipop restriction

[Uliwooly]

@Andy147

What kind of account is the secondary account? just tested this with a Z3 and you can select from unknown sources

[Andy147]

Hi uliwooly, thanks for your quick response.

It's a second standard user account, not a guest account.  What's strange is that a message box appears telling me I need to change the setting, there is even a button in the message box that takes me to the correct setting page, but as I said, the "allow Unknown Sources" button there is greyed out.

[Uliwooly]

@Andy147

Create a new account and check again.

[Andy147]

OK, did that, just the same unfortunately.

[Uliwooly]

@Andy147

I'm sorry to hear that, perhaps @Johan could comment on this.

[Jake-SonyXperia]

Hi Guys,

I have just tested this on my own device, mine is greyed out also, this sounds like some variants will allow it and some will not.

[_alexdon_]

@Jake-SonyXperiaSupport@Andy147@uliwooly

I remember Rickard said a guest account or other than owner account cannot install apps.

@Rickard Could you shed some light?

[Andy147]

OK, so is there anything I can do to fix it?