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Oliveandmabel
Explorer

NW-A105 Bluetooth problem

Hi. I’ve had my Walkman since Christmas using it mainly Bluetooth connected to either a Sonos move or WH1000-MX3 headphones, but the sound will randomly cut for a second. It is usually every 10-12 minutes, but no notification on the screen, just a chime when on headphones. Firmware is updated, tried a device reset, tried all of the Bluetooth settings, no change. Even turned off all notifications and uninstalled apps. Have tried using the headphones wired and that seemed to stop so pretty sure it’s a Bluetooth issue. Sony advised sending the unit for repair, but was wondering if anyone else had had the same issue.

 

thanks in advance, James 

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