I purchased a 2018 Sony Bravia Android KD49XF8096 TV last week and the EPG does not load up a 7 day EPG channel list for Satellite 28.2 °E.
If I am lucky I the EPG will show what is currently on and what is coming on next.
For all other time slots it will display "No Event Information".

I also have a 2015 Sony Bravia Android KD-43X8307C  TV with exact same symptoms.

I had mistakenly thought Sony would have fixed the issue by 2018 but sadly it appears I am mistaken and my €900 "Smart" TV cannot load a basic EPG.

In its current state I cannot use the TV for recording .

Note: When I plug the same satellite connection into a €30 Satellite receiver I can get 7 day EPG no problem so the issue is not with the Satellite connection, it is with the TV(s).

Also Note: I can get a 7 day EPG with Digital Terrestrial no problem, the issue is only with Satellite.

@Sony Please let me know how I can fix this problem as the EPG is not fit for purpose with this functionality and I will be returning the new 2018 Sony Bravia Android KD49XF8096 and swapping it for a Samsung if there is no planned fix.
My 2015 Sony Bravia Android KD-43X8307C is still under a 5 year warranty and I will be looking for a refund due to a defective product if you cannot fix it.

Thanks in advance for your support. Let me know if you need me to provide photographic evidence of the state of the EPG on both TVs.