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TheRookieUK
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SONY KDL-50W809C Digital TV lost channels and 3D Pop Up issues

Hi

 

Had this TV since Sept 18th 2015. Bought it as love Sony products and have a PS4 etc.
Had a voucher from Currys due to a broken LG, went for Sony as read about faulty LG and Samsung sets. (don't think any TV has no issues!)

 

Having Apple equipment and having worked with mobile phones for 6 years I can say that Android TV is not my favourite choice, but at least it has Google behind it which means it should be fully supported and get updates more often than custom built smart TV software.

 

 

 

However: Since the last software update I have 3 major Faults.

 

Current software as off 1 Nov 2015: PKG2.605.0052EUA

 

1. Digital TV, channels work for 3 days MAx then one by One they disapear and statrt to state that there is No Signal? What No signal, why? Retuning restores the channels but surely I don't want to retune them every 3 days! This was fine for 1+months.

(When looking at the guide all the info has gone.)

 

2. 3D Bluray Movies from PS4 on HDMI4/ARC. When playing the movie a constant pop up appears in the bottom corner saying: SCREEN FORMAT: FULL. This pops up for 3 seconds then goes away for a random time around 3-5 mins then pops up again. As you can't change the screen format at all in 3D mode this is highly annoying. (Works fine on 2D Bluray)

 

3. TV Guide lockups: Navigating through the menus can lockup the unit. Only holding down the power button on the remote reboots the SONY OS.

 

These seemed fine with the old firmware. What happened?

 

Any fixes for this would be good. Have tried turning off Auto update on the Digital TV menu so that it doesn't try to look for new TV signals (If that what its for). 

 

Thanks in advance

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