My gosh, this site is headache to navigate these days, the UK support tel number doesnt work.

My DSC W350, I just thought I would start to use it again, so I install the old software, it says PMB has changedn to PMH, so off I go downloading and installing Playmemories Home, click, sign in with sen account and what happens? everytime I click the icon on my win 8 laptop it updates the database, everytime I connect my camera It updares the database, nothing else, doesnt open Playmemories home software and does nothing else, renders my camera useless now....what can I do, I re downoaded and installed the software twice? I am really perplexed...and no one to call any more..no help..