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Problems with quality of MDRE9LPB.AE / MDRE820LP.AE products

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nickc909
Visitor

Problems with quality of MDRE9LPB.AE / MDRE820LP.AE products

Hi,


I bought a pair of MDRE9LPB.AE and a pair of MDRE820LP.AE in-ear headphones from sony.co.uk last week.


I was buying these to use with my mp3 player after I ran out of working headphones (I used Sony Twin Turbo previously, maybe "MDRE755"s? which were really good headphones). These items were the closest to the old Sonys I used for years (I bought 6 or 7 pairs which lasted 5 or 6 years).


Unfortunately the quality of product is very very low. The sound quality is poor (very brittle and tinny) and any slight movement of the "jack" causes a crackling static sound.


Is this to be expected with these items or are they faulty?


Obviously I've used these items but can I get a refund from Sony?


Thanks,

Nick

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