Bluetooth headphones

[Allthemacs]

I bought a pair of MDR-ZX330BT bluetooth headphones but I can't get them to connect to any device. They're switched on, charged but no matter what we do we can't get them to pair up with anything.  Anyone else suffering the same?

[jumpsuit]

Hi Allthemacs and welcome to the Community

Sadly it sounds like you need to return and exchange them. 😞