web cam

[cahudso1535]

I'm new to this I've never used a discussion board before.

I have a Sony Vaio VGN-NW20EF

I'm having issues with my webcam it works on MSN and Skype most of the time but if I wanted to use the camera for just taking pics without being in MSN etc I just can't seem to turn it on.

When I've search on sonys site it gives me a choice of 3 different ones with an extra letter after the code above, I've no idea which on I have as there is no other letter after the code above.

There's been mention of Vaio Camera capture utility but when I search this nothing comes up.

I've checked my drivers and they say they're upto date.

I'm not great with computers at the best of times but I'm dumbfounded by this.

Can anyone assist me please??

Thanks 🙂

[Blencogo · Accepted solution]

Hi cahudso1535 and welcome.

The 3 models are exactly the same except for the colour.  The extra letter is just for Pink, White or Black.

I think your model comes with Arcsoft Webcam Companion installed.  Search for this in 'All Programs' - this will allow you to do what you want.