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Recovery tool issue

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josipp
Visitor
May 2012
May 2012

Recovery tool issue

Hi!

I have a Sony vaio vgn fz18e notebook, with Vista operating system. Yesterday I've restored the notebook to factory settings. The problem I encountered is that now I have a 32-bit version of Vista and not 64-bit as it was before. Does anyone know how to get the 64-bit version back?

Thanks in advance!

Josip

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rich912
Contributor
Contributor
May 2012
May 2012

Hi Josip,

As far as I am aware this model was released towards the end of 2007 with Vista Home Premium 32Bit OS – hence a return to factory settings has reverted from 64 to 32Bit.

Presumably, at some time, you or a previous owner has upgraded to 64Bit using a retail copy of Vista? If so the process will need to be repeated.

Rich

Go n-éirí an bóthar leat

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profile.country.GB.title
rich912
Contributor
Contributor
May 2012
May 2012

Hi Josip,

As far as I am aware this model was released towards the end of 2007 with Vista Home Premium 32Bit OS – hence a return to factory settings has reverted from 64 to 32Bit.

Presumably, at some time, you or a previous owner has upgraded to 64Bit using a retail copy of Vista? If so the process will need to be repeated.

Rich

Go n-éirí an bóthar leat
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