Password Problem!!

[eilis_3]

Hi everyone.

Bit of a problem with my Viao. My computer said the password is incorrect. It says "the user profile service failed the logon. User profile cannot be loaded". It IS the correct password, capslock is off. I can't reset the password as it stays on the user opening page.

I have no idea what's up!

[Blencogo · Accepted solution]

The jury is still out on the cause but your User Profile has been corrupted or slipped into a backup state.  I take it you do not have a second Admin login?  I must admit that I always have two Admin Passwords set as well as the

There is no simple solution.  What Operating System do you have installed and which Vaio model?

Here is the way forward for Vista: -

http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loade...

I would try the System Restore route first before attempting to edit the Registry.

Good Luck

[elspeth70]

how do you do system update?