A VGN-FW31E that wont play Blu-ray discs

[spanners647]

Hi,i've just bought a VGN-FW31E laptop,i got a blu-ray film to watch on it but it wont play,i hope there is someone out there who can help me.

[Blencogo]

Hi spanners647 and welcome.

What have you tried? Do you get any error messages?

What program are you trying to play the Blu Ray with? Are you using WinDVD BD 8 for VAIO?

[spanners647]

Hi Blencogo
I dont get any error messages,i dont have WinDVD BD 8,is it free and where do i find it?
Thanx for your reply

[Nobody-in-particular]

The FW31E does not have a BD drive

http://www.vaio-link.com/specifications/specifications.asp?site=voe_en_GB_cons&c=0&s=VGN-FW&m=7288

[BernietheBolt]

The combination of X-black LCD, true 16:9, LED screen technology, multimedia buttons, integrated webcam and latest specifications provides an unrivalled mobile HD entertainment experience in the new FW series
Incredible realism 16.4” screen with 16:9 aspect ratio and 1600x900 resolution perfectly captures HD. Real life colours with 100% colour purity.
Your everyday HDWatch Blu-ray Disc™ movies without black bars on the high resolution display or enjoy in full HD on your HD TV via HDMI.
Sony Style exclusiveCustomize your VAIO FW with a SSD flash drive, Windows Business and much more. Only available at Sony Style
Learn more
Picture gallery

https://shop.sonystyle-europe.com/SonyStyle/VAIO-Laptop-PCs/FW-Series-16-4%22

Why do Sony say it does then?

[Nobody-in-particular]

The combination of X-black LCD, true 16:9, LED screen technology, multimedia buttons, integrated webcam and latest specifications provides an unrivalled mobile HD entertainment experience in the new FW series
 Incredible realism 16.4” screen with 16:9 aspect ratio and 1600x900 resolution perfectly captures HD. Real life colours with 100% colour purity.
 Your everyday HDWatch Blu-ray Disc™ movies without black bars on the high resolution display or enjoy in full HD on your HD TV via HDMI.
 Sony Style exclusiveCustomize your VAIO FW with a SSD flash drive, Windows Business and much more. Only available at Sony Style
Learn more 
 Picture gallery 

https://shop.sonystyle-europe.com/SonyStyle/VAIO-Laptop-PCs/FW-Series-16-4%22

Why do Sony say it does then?

Where do Sony state the FW31E has a BD drive?

Models in the FW range have BD drives but the specifications for the FW31E state that it does not have BD drive.

[spanners647]

And it says on the box it came in "Blu-ray combo drive"

[Nobody-in-particular]

And it says on the box it came in "Blu-ray combo drive"

The Sony FW31E specifications page must be incorrect

What drive is listed in device manager?

[Blencogo]

Hmmmmmmmm The FW31E specifications say no blu-ray here: -

http://support.vaio.sony.co.uk/specifications/specifications.asp?site=voe_en_GB_cons&c=0&s=VGN-FW&m=...

However, this is very confusing because the FW21E did have a BD combo drive.

If it says BD Combo on the box then I will ask Sony to check for us!

[rastrus]

There is a review of the VGN-FW31E in the April 2009 edition of Computer Shopper (page 79).

It says it is an updated version of the VGN-FW11E and little has changed apart from the inclusion of a Blu-ray drive.

About the software included, it mentions WinDVD BD 8 for playing Blu-ray movies.

The optical drive specifications in the summary box are DVD+/-RW +/-DL, DVD-RAM, BD-ROM.

Have you tried typing InterVideo in the search box located in the start menu to find the Blu-ray player? Otherwise it should be located in C:\Program Files\InterVideo\DVDBD8\WinDVD.exe.