Hello and welcome to the Sony forum.
The Sony community are aware that you have a problem and will be replying to you soon.
It may help if we could have some more information about the problem. Would you be able to provide some more details please? This will allow a member of the Sony community to help you sooner.
If you have any questions, please ask.
Kind regards
Sony moderator
 - Iconshock_1308322515010.png "-Cass-"){kind=avatar}
