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my phone stuck at sony-experia logo and reboot automaticaly i cant opened

SOLVED
dominous
Visitor

my phone stuck at sony-experia logo and reboot automaticaly i cant opened

i cant open my phone..i try the hard reset (power volume up and the key power-off and nothing :() plz i need help ...i have this phone for buisness

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

Connect to wall socket,let it charge for 1 hour,force restart(power button+vol up until the phone vibrates).If this does not work,repair via SUS:

http://www.sonymobile.com/gb/tools/update-service/

alexdon

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15 REPLIES 15
profile.country.RO.title
_alexdon_
Expert

Connect to wall socket,let it charge for 1 hour,force restart(power button+vol up until the phone vibrates).If this does not work,repair via SUS:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
dominous
Visitor

thanks my friend..but i have arleady did that..but nothing happned..:(sorry for my english Slightly_smiling_Face

profile.country.RO.title
_alexdon_
Expert

Have you also tried repairing?

alexdon
dominous
Visitor

what do you mean repairinG?:)

profile.country.RO.title
_alexdon_
Expert

Via sony update service?

http://www.sonymobile.com/gb/tools/update-service/

It will reinstall latest firmware on your device.

alexdon
dominous
Visitor

i think its my last hope..but i lose all my personal staffs like that right?

profile.country.RO.title
_alexdon_
Expert

It will erase your phone memory,but you can backup messages,contacts etc.

You can use Myphone Explorer to backup,Pc companion or take a look in this topic:

http://talk.sonymobile.com/t5/Xperia-Ion/Alternatives-on-How-to-backup-Xperias/m-p/161240#M17

alexdon
dominous
Visitor

thank you at all alexdon..i post about 15 post  (greek threads) and i didnt take help..thank you again Slightly_smiling_Face bye..i go to try this

profile.country.RO.title
_alexdon_
Expert

Other language posts are not allowed because this is an English only forum.Ok,good luck.

alexdon