Phone Backup

[Thomas301]

I can't backup my phone to my HP TouchSmart with Windows 7 and Google Chrome and get this error message.

[Strampke · Accepted solution]

It should work, but if it doesn't even after L1 and Xperia Companion computer restarting then don't fight it any longer and walk the Google Backup path.

[EMS_MO72 · Accepted solution]

If the same thing happened with you after the restarting both of the devices, you may need to test another Laptop or PC with the Xperia Companion and check again. But I would agree to go with the Google back up , I  believe it's more safe.