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BDP-S370 lost access to UK services

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rogercumner
Visitor
April 2012
April 2012

BDP-S370 lost access to UK services

After working fine for 15 months my BDP-S370 suddenly last weekend lost all the UK services, eg iplayer, and substituted a number of European services. I'm assuming it thinks it is now a European model and not allowed to pick up UK services, presumably after an update. Has anyone else had this happen to them?

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profile.country.en_GB.title
Catmambo
Contributor
Contributor
April 2012
April 2012

Do the 'initialise personal data' or similar reset which clears all the services in the setup menu and turn the device off for 5 minutes at the plug.  Then reboot the router and turn the Blu-ray back on. It should then have be allocated a UK IP address from your ISP and will find the UK services again.

Thanks

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profile.country.en_GB.title
Catmambo
Contributor
Contributor
April 2012
April 2012

Do the 'initialise personal data' or similar reset which clears all the services in the setup menu and turn the device off for 5 minutes at the plug.  Then reboot the router and turn the Blu-ray back on. It should then have be allocated a UK IP address from your ISP and will find the UK services again.

Thanks

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profile.country.en_GB.title
rogercumner
Visitor
April 2012
April 2012

That worked. Thanks very much.

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