BDP-S370 error VER5706

[maovens27]

My S370 occasionally throws up an error VER 5706 on the display. The machine is now locked up and the only way to recover from it is to power-cycle it. This is a pain as the power cable is captive and there is no power switch on the back of the box so I have to turn it off at the wall socket which is not easy to get at as it is under my A/V rack.

This error only occurs when it is turned on. I can't find any reference to it on the 'net. Anyone know what causes this and, more importantly, how to fix it? My box has the latest firmware

M03.R.769

[Catmambo · Accepted solution]

Hi, maybe try a factory reset from the settings menu? Normally clears any software errors..

Thanks

[maovens27]

Thanks. I've done the factory reset so we'll see how it is now

[gpsmith]

I have the exact same problem with my BDP-570. Only way to fix it is a power cycle.