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I put the wrong model number down when registering my camera! How can I change this??

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abbimika12
Visitor

I put the wrong model number down when registering my camera! How can I change this??

How can I change the model number on registration form? I put wrong number down by mistake! I should have entered DSC-WX100 but instead I entered DSC-WX150?? Please advise me??


6 REPLIES 6
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blaireau_photo
Visitor

Hello abbimika12 - Welcome to the Sony Forums :slight_smile:


If you have already completed the registration process with wrong camera model details, I think it would be a good idea to send Sony Customer Support a message to explain that the model name needs to be changed. If you include as many details as possible in the message about your registration, hopefully they will be able to update this for you.


The contact details are on the following page:


http://www.sony.co.uk/support/en/contacts/dime


Thanks,


Simon





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Thalamus.
Champion

Hi abbimika12,

Welcome to Questions & Answers..

Hopefully somone from Sony support will be in contact with you soon to assist you with correcting your cameras registration details..

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Thalamus.
Champion

Hi abbimika12,

Someone from Sony support has been trying to phone you regarding your Cybershot registration problem but were unable to reach you, so I have been informed that they have emailed you..


Could you confirm receipt of the email please.?

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Thalamus.
Champion

Thalamus. wrote:


Hi abbimika12,

Someone from Sony support has been trying to phone you regarding your Cybershot registration problem but were unable to reach you, so I have been informed that they have emailed you..


Could you confirm receipt of the email please.?

As you have not responded to our questions or Sony supports email I'm gussing that you have resolved your registration issues..:smileyconfused:

profile.country.GB.title
Thalamus.
Champion

Thalamus. wrote:


Thalamus. wrote:


Hi abbimika12,

Someone from Sony support has been trying to phone you regarding your Cybershot registration problem but were unable to reach you, so I have been informed that they have emailed you..


Could you confirm receipt of the email please.?

As you have not responded to our questions or Sony supports email I'm gussing that you have resolved your registration issues..

Support have been trying to conact you..:smileyconfused:


I have sent you a I have sent you a PM if you are unsure how to find them then please click on the following link - View MY PM's


On reading your PM if you could update this thread otherwise I'm afraid I'll have to close & mark as assumed answered..

profile.country.GB.title
Thalamus.
Champion

Thalamus. wrote:


Thalamus. wrote:


Thalamus. wrote:


Hi abbimika12,

Someone from Sony support has been trying to phone you regarding your Cybershot registration problem but were unable to reach you, so I have been informed that they have emailed you..


Could you confirm receipt of the email please.?

As you have not responded to our questions or Sony supports email I'm gussing that you have resolved your registration issues..

Support have been trying to conact you..


I have sent you a I have sent you a PM if you are unsure how to find them then please click on the following link - View MY PM's


On reading your PM if you could update this thread otherwise I'm afraid I'll have to close & mark as assumed answered..

Hi abbimika12,


As you have not replied to this thread &/or Supports emails I guess you have resolved your registration problem..


Therefore I'll instruct support to close the case that was created for you..